Coordinate Quotes to Customers
- Act as the primary point of contact for a defined set of customers
- Qualify incoming RFQs to determine their fit to our strategic goals and capabilities and communicate with customers to determine standard and additional quote requirements
- Initiate quotes into our standardized Triad Quotation Process
- Work collaboratively with Quoting Specialists to obtain inputs (materials and labor) and coordinate questions with customers to facilitate the accurate completion of quotes
- Review final quote inputs and pricing and present to the Sales Manager for review
- Coordinate Quotes for customers
- Follow-up on open quotes to maximize order conversion rate
Process Customer Orders
- Review customer purchase orders for compliance with the provided quote terms and conditions
- Follow-up to ensure additional customer inputs arrive on time, including engineering files and any consigned parts
- Proactively work with customers and prospects to obtain new and repeat RFQs
Provide Exceptional Customer Service
- Handle customer inquiries in ways that demonstrate our core philosophy of being flexible, responsive, and reliable
- Process requests for change orders, ensuring integrity is maintained in both product requirements and pricing accuracy
Salary
Depending on Experience
Employment Type
Full-time