Coordinate Quotes to Customers

  • Act as the primary point of contact for a defined set of customers
  • Qualify incoming RFQs to determine their fit to our strategic goals and capabilities and communicate with customers to determine standard and additional quote requirements
  • Initiate quotes into our standardized Triad Quotation Process
  • Work collaboratively with Quoting Specialists to obtain inputs (materials and labor) and coordinate questions with customers to facilitate the accurate completion of quotes
  • Review final quote inputs and pricing and present to the Sales Manager for review
  • Coordinate Quotes for customers
  • Follow-up on open quotes to maximize order conversion rate

Process Customer Orders

  • Review customer purchase orders for compliance with the provided quote terms and conditions
  • Follow-up to ensure additional customer inputs arrive on time, including engineering files and any consigned parts
  • Proactively work with customers and prospects to obtain new and repeat RFQs

Provide Exceptional Customer Service

  • Handle customer inquiries in ways that demonstrate our core philosophy of being flexible, responsive, and reliable
  • Process requests for change orders, ensuring integrity is maintained in both product requirements and pricing accuracy

Salary

Depending on Experience

Employment Type

Full-time

Interested? Email Our Team!